Although I don’t consider myself particularly evil, I still get little rest. For example, on Friday evening I relaxed with my family in subtropical queensland when we were interrupted by a solar st-starker who obviously injured the industrial standards that I put the police on him.
How do you stop the calls from solar stewards?
Anyone who has picked up the listener just to be caught by a cold caller who sells solar, batteries or everything else may want to know how to shorten the chances that it will ever happen again. Fortunately, there are a few corrections, with the most important thing not to call the register. If a telemarketer does something that is not only annoying, but illegal, e.g. If you know your rights and think about asking about your Australian business number at the beginning of the call, you may be smart enough to behave.
A cold call during a hot meal
We had a family who was together and enjoyed a juicy Chinese food when we were interrupted by the ring of my mother’s cell phone. My mother was busy collecting crispy pork on her fork, so I answered the phone to save her the effort and not to notice what I got into.
It was a telemarketer who told me that I could qualify for up to 5,000 US dollars in government discounts for solar.
“Really?” I said. “Please tell me more. I want to hear everything about it!”
After answering a few simple questions, it turned out that I was entitled to the government discount. Talk about happiness!
I would say this is the oldest trick in the book, except that it was probably set on stone tablets before books were invented. It is a simple fraud: make a state incentive for everyone who appears exclusive to make it more desirable. In reality, the solar discount is roughly not exclusive as possible. “Do you have a pulse and a roof?” is a very low bar to clarify.
The most interesting part of her game was, the discount was $ 5,000. The typical Australian can get over 33,000 US dollars in STCs if they are ready and are able to install a 100 kilowatt system, so that 5,000 US dollars seem to be low. But I think you have found that you land more fish with a reasonable discount.
Now I knew their probable game that people would make people register for solar and battery systems by stating that discounts that are available to everyone are a special business. I was tried to give the seller an ear. But I held back. It was difficult for me to understand his accent and I had no idea where he called. Maybe he was just a poor guy in a developing country who tried to make money for his family. A family who may only dream of the kind of juicy Chinese food that I have currently missed. So instead of blowing him up with what I thought of his unethical sales tactic, I only said: “Tschüss!” And put on.
This is very stylized, but basically it happened when I was called “Must-Have-Rebater”.
Back for a second serving
But that wasn’t the end. I hadn’t got far into a bunch of Mongolian beef on the egg-covered rice when they rang again. This time I didn’t waste time and simply said: “Remove our number from your list and never call again.”
Instead of apologizing and hanging up, the seller said: “But you don’t give me a chance …”
That was the wrong thing to say. These seven words have violated his company against telecommunications (Telemarketing and Research Calls) industry standard 2017. I am not a lawyer, but section 13 of Part 2 to end a call:
“(1) A caller must immediately cancel a call or make sure that a call will be ended immediately if: …
… (B) The call receiver demands for the end or otherwise that the call receiver does not want the call to be continued. “
There is nothing in it to never call again, but it was worth trying.
Solar steering markers can be exposed to major fines
By not hung up, he may have created a major problem for his company because Australian communication and media authority (ACMA) can punish violations of the standard, from formal warnings to millions of dollars. This year the spam tab was fined with a fine of 4 million US dollars, and I don’t mean the spiced ham variety. A few solar markers with a fine of violations are:
The telemarketer said that his company was “Solar Solutions”, but it is possible that this was not their real name and the cold callers simply used something they held up.
I said, “You have to put on.
He replied: “But that’s not a sales call.”
Somehow I really doubted that he was only a friendly soul who happened to be more pregnant to ensure that they knew about government discounts from the goodness of his own heart. Idate upset about the obvious lie, I told him: “You can either remove this number from your list and never call again, or you can speak to the police. I can now enforce you with the police. Would you like that?”
It turned out that sales were both annoying and cocky. He decided to call my bluff and said, “Yes, I would like that.”
I immediately submitted the phone to my nephew, who shared our juicy Chinese food while listening carefully. He identified himself as a police sergeant in a tone that is more threatening than Karl Urban, who played the judge Dredd. I don’t remember exactly what he said afterwards, but it was in the direction of …
“If you continue a sales call after you have been asked to stop, there is a violation of the Telecommunications Act. If you continue, both you and your company will take measures.”
It turned out that this was enough to convince him.
Strangely enough, the AI always gives me this special picture, no matter what request I use when I ask for a picture of “my family”.
How you can protect yourself against solar stewards
It is a sad fact that Grubs, when a new new subsidy like the Battery Battery discount is available, crawl from woodwork and try to use them to use ordinary Australians. Two ways of protecting themselves from unscrupulous telemarkters are:
- Do not put your phone in the register.
- If you complain to ACMA, if a telemarketer violates the industrial standard.
Do not call the register
I didn’t call my mother’s landline years ago, but not her cell phone. If you do not want to receive sales calls while enjoying Chinese meals, juicy or in other ways, I recommend using it. You can register online here. This will stop the sales calls of companies that follow the law, but not from registered charity organizations and polling stations.
Make a complaint
You can complain about telemarketers at ACMA if you violate the four species described on this page, namely:
- Not -line identification (caller -id -id) activated.
- Call the permitted hours outside.
- Give no name and the purpose of the call at the beginning. The name can only be a first name.
- Do not end the call immediately if the recipient asks or indicates in any other way that he does not want to continue.
The ACMA’s online complaint form was mainly developed for people on the Do Call Register in order to obtain sales calls. However, if you hold out, it can be used to complain that telemarketers break the standard.
If you receive a call from which you believe that it is not only a lazy telemarkter of a dodgy company, but also a direct fraud, such as:
Get your ABN!
One thing that I have forgotten but can highly recommend asking about your Australian business number (ABN) at the beginning of a call. If you refuse, you will surely know that you are dodgy. If you give it, you will rather behave because it is obvious that you are not an easy sign. Sure, you could give you a wrong number, but you can always look up you, and if it is not real, you will know that you are crooks.
It’s okay to complain
I hope that telemarketers will not call my mother again. However, Kalan callers will only stop violating the standard standard of the telecommunications industry if members complain to the public if this is done. And from members of the public I mean people I am not. I’m not lazy. It is because the ACMA is not interested in hearing symptoms of solar starkers in the solar industry. They consider it correctly as a conflict of interest.
I don’t say that you have to complain, but if a telemarketer calls you and violate the standards and you feel angrily enough to complain, do it – if not for me, then for my mother!
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